Privacy Policy

This Privacy Policy sets out how KiddoClimbs collects, uses, stores and protects personal information provided by users when using any of our technological platforms. KiddoClimbs is firmly committed to the security and confidentiality of user data and implements advanced protection measures to ensure this. When we ask you to fill in personal information fields, we assure you that such information will be used only in accordance with this document. However, this Privacy Policy may be updated or modified over time, so we recommend reviewing this page periodically to stay informed of any changes and ensure that you continue to agree with these terms.

Processing of information uploaded by educational institutions

At KiddoClimbs, we understand the importance and sensitivity of information related to minors. Our platform allows registered educational institutions (schools, kindergartens, study centers, among others) to upload data about their students, such as:

• Activity and attendance reports.
• Communications and notices addressed to parents or guardians.
• Evaluations, grades or academic observations.
• Photographs, videos or other multimedia materials related to school activities.

Purpose of processing

This data is used exclusively for the educational, administrative and communication purposes defined by the educational institution using the platform, always for the benefit of the student and in compliance with current data protection regulations.

Responsibility and consent

The educational institution that uploads the information is responsible for ensuring it has the necessary authorization from parents or legal guardians for the processing and publication of such data.

KiddoClimbs acts as a data processor, handling the data solely on behalf of the institution and according to its instructions.

Data management by educational institutions

The information viewed and managed by educational institutions within KiddoClimbs corresponds to controlled copies of the users' original data. This means that any changes or updates made by the institution to these records will not modify the main information stored in the user's profile. This system ensures that the original data remains protected and can only be updated by the account holder or their legal guardian.

Security measures

• Access restricted to authorized personnel only.
• Encryption and secure transmission protocols.
• Periodic monitoring and audits to prevent unauthorized access.

Retention and deletion

Data will be retained only for the time necessary to fulfill the purposes for which it was collected or as required by current legislation. Once this period has elapsed, it will be securely deleted or anonymized.

Information we collect

Our platforms may collect personal information such as name, contact information (e.g., email and phone), address and other relevant demographic information. Additional information may be requested in specific cases, such as to process an order, make a delivery or for billing purposes.

Use of the information collected

Our platforms are designed to provide you with the best possible experience, so we may collect personal information including, but not limited to, your name, contact information (such as email and phone number), address and other relevant demographic data. Additionally, in specific situations like order processing, deliveries or billing purposes, it may be necessary to request additional information to ensure efficient and personalized service. This process allows us to maintain an appropriate record of interactions and transactions with our users, thus ensuring optimal customer care. KiddoClimbs is committed to protecting your data and employs advanced systems that are continually updated to prevent unauthorized access to your information.

Security of your information

At KiddoClimbs, we take the protection of the information we collect from our users very seriously. To this end, we implement a series of appropriate security measures covering physical, electronic and administrative aspects. These measures are designed to ensure the confidentiality, integrity and availability of your personal information.

Restricted access: Data access is limited exclusively to authorized personnel who are properly trained to handle such information securely. We ensure that all internal procedures are aimed at protecting the privacy of your information and minimizing the risk of unauthorized access.

Constant monitoring: We conduct regular audits and monitoring of our systems and processes to detect and prevent potential vulnerabilities. This allows us to take corrective action proactively and maintain a secure environment for all our users.

Commitment to continuous improvement: We are committed to updating and improving our security practices based on the latest technologies and industry trends. Your trust is fundamental to us, and we work hard to maintain it.

Cookies

A cookie is a small file sent to your device to request permission to be stored. Once accepted, this cookie allows web traffic analysis and facilitates future visits, improving your experience on our platform. At KiddoClimbs, we use cookies to collect information about the pages you visit, the frequency of your visits and other relevant data, allowing us to perform statistical analyses and optimize our services.

• Necessary cookies: Essential for the operation of our platform, allowing you to browse and use its features.
• Performance cookies: Help understand how users interact with our site by collecting information about the areas visited and the time spent on each page.
• Functional cookies: Allow remembering user preferences, such as language and other customized settings.

The user can accept or reject cookies by adjusting browser settings. Rejecting cookies may limit certain functionalities.

Links to third parties

Our website may contain links to other sites of interest. Once the user leaves our platform, KiddoClimbs has no control over the content or privacy practices of those sites and assumes no responsibility for them. We recommend reviewing the privacy policies of each external site before sharing personal information.

Control of your personal information

The user can restrict the collection or use of their information at any time, configure communication preferences or unsubscribe from newsletters by following the links included in emails or contacting our team.

User rights

• Access their data and information about its use.
• Correct inaccurate data.
• Delete data, except for legal obligations.
• Restrict processing in certain circumstances.
• Port their data to another controller.

Data storage and retention

We retain information only as long as necessary for the stated purposes and comply with legal requirements. Afterwards, we delete or anonymize the data securely.

Changes to the privacy policy

KiddoClimbs may update this Policy at any time. Significant changes will be notified on the main page or by email. Continued use of the platform implies acceptance of the updated version.